OVO Mobile Plans Review


WhistleOut
03 February 2017

OVO Mobile Plans Review

It can’t be easy to set up a new mobile service provider in Australia these days. There are dozens of competitors and they all compete on the same things: price and data. How do you stand out from the pack?

OVO Mobile launched in 2016 and arrived on the scene with an interesting proposition. What if you offered data-packed plans and added in a data-free video streaming service as well? It’s an interesting concept and while the streaming service is still in its infancy, it has the potential to be something that is both unique and very good.

One of the defining features of the OVO service is that it is prepaid only. No phone plan contracts and no monthly bills. You can have your account automatically renewed each 30 days for convenience, but if you hit your limits the services will cut off. For most of the OVO plans this only affects the data portion of the service as the plans come with unlimited calls and SMS.

International calls and overseas roaming are both available, but customers need to buy prepaid packs of OVO Extras credit to make use of them. This is actually a pretty good idea and will save you from overspending, even if the rates are quite expensive. 

OVO Mobile Breakdown

Strengths
  • Great deals on data
  • Data-free video streaming through OVOplay
  • Manual data top-ups put you in control
  • Optus 4G network access
  • Unique Family Plan option


Weaknesses
  • Prepaid only option won't be for everyone
  • Not great for overseas calling or roaming
  • No usage monitoring apps (yet)
Value for Money
9/10
60%
Coverage & Speed
98.5/100

We've put together a checklist of features and options available on OVO Mobile plans. Below is a snapshot of what is available but you'll find the full breakdown at the bottom of this page.

How we rate OVO Mobile
Category  
Plan Features Unique media streaming offer
Customer Service Options Standard options only
Coverage 98.5% coverage
Phone Range Not applicable

How OVO Mobile compares on pricing

If you’re looking for a basic phone plan, with no need for international inclusions or other extras, then the OVO plan range is outstanding value. So much so that we awarded them the 2017 Money Magazine award for best high use phone plan (which WhistleOut judges). 

As we mentioned above, the SIM Only phone plan market is cutthroat, there is very little to separate the plans in terms of how much you pay and what you get. But OVO stays at the head of the pack with lots of data included in its higher value plans - the $35 and $45 options. At both price points, OVO is currently 2GB ahead of its nearest competitor, so if you are looking for lots of data, OVO should be high on your consideration list.

Of course, a part of the reason why the plans are so cheap is that they are really bare bones prepaid offers. If you need anything other than calls and data, the extras might add up and it could be that you were best to look elsewhere.

OVO Prepaid Plan Comparison
Carrier Plan inclusions Pricing
Optus Unlimited Calls, 6GB Data $50/mo
Aldi Mobile Unlimited Calls, 6GB Data $35/mo
Woolworths Mobile Unlimited Calls, 8GB Data $45/mo
OVO Mobile Unlimited Calls, 8GB Data$34.95/mo
How Much Should You Expect To Pay?
Prepaid From $9.95 Compare
Data Only SIMs From $15.95 (3GB) Compare

What to know about OVO Mobile coverage

OVOn Mobile Coverage Map

OVO Mobile operates on the Optus 4G Plus network, so anywhere you can get an Optus signal you will be fine using the OVO service.

The Optus network now covers 98.5% of the population of Australia, and a majority of us live under the umbrella of 4G coverage, with 3G signals servicing the rest of the network footprint in regional and more remote areas.

Of course, as a prepaid service provider, there are no contracts with OVO, so you’d be free to test the service out and switch to someone else if the coverage is poor. The process of switching can be as fast as a couple of minutes, so there is very little time or risk involved in moving to a new provider.

What to keep in mind when comparing OVO Mobile

  • Prepaid only - the idea of a prepaid safety net -- protecting you unwanted excess usage charges -- will be a huge drawcard for many people, but others will prefer the 'always-on' option of a monthly bill. It's up to you.
  • OVOplay video streaming - if you love the sports included in the service (currently V8 supercars, Audi Sports Racing and Gymnastics) then this should be an exciting inclusion. You can watch the content anywhere on your phone, or log into the website on a laptop. All free, and all without chewing into your mobile data.
  • Family Zone cyber safety - this is a bit of a strange addition, but it might fit the bill in your household. OVO customers get free access to monitor one handset with an eligible OVO plan, and with it parents can block content from their kid's phones, monitor their usage and set sleep times which will block access to certain services at night.
Want to contact OVO Mobile?

Beyond the facts and figures, you probably have questions about OVO Mobile. Below is some of the questions we're asked most, but if you'd like to know something else, get in touch.

Questions we're asked about OVO
OVO Mobile is a network reseller operating on the Optus 4G network, so if you know you have good Optus coverage where you live, then you should find that OVO Mobile offers exactly what you need.
This is always a tricky question to answer, but in a strong coverage area you should find that the service is good. However, this will depend entirely on where you live/work and the only way to know for sure is to test it out for yourself, or find an Optus network customer near you and ask how they find the network.
No, OVO Mobile is a prepaid only provider, so they only sell SIM cards for phone plans.
Yes. You can always keep you number when moving to a new provider. No exceptions.
Because OVO is a prepaid service provider, your data will cut off when you reach this limit. You can manually add more data though, $5 for 500MB or $10 for 1GB.
All SIM cards come in Mini SIM, micro SIM, and nano SIM. These options will fit into all phones from the last decade, or so.
The Optus network will continue to offer 2G services until April, 2017. This also applies for OVO Mobile customers.
As a prepaid service provider, there are no contracts or commitments to consider. If you're not happy with the service you can leave anytime.
International calls are billed differently depending on the country you call. You should visit the OVO website for full details. Also, you will need to buy OVO Extras credit before you make your calls.
Like international calling, the rates for roaming vary by country, and you'll need to visit the OVO site for the specific rate applicable for your country.
How we rate OVO

We've created a checklist of features to help benchmark what each provider offers its customers and you can can expect.

Auto data top-ups
Included international calls
Plans with unlimited international calls
Included international SMS
International roaming option available
Included international roaming
Bundled content subscriptions
Data-free media streaming
Roll-over data/credit
Unlimited on-net calls
4G network access
Automatic prepaid recharge
Rewards program
Long expiry prepaid - 6 months
Long expiry prepaid - 12 months
Discount for upfront purchase
No flagfall on prepaid plans
Student/Pensioner discounts
Data sharing
This checklist is created by the telco experts in the WhistleOut team and includes plan features available in market
Customer Forum or Blog
Twitter account
Manned Twitter account
Facebook account
Manned Facebook account
Brick & Mortar Stores for support
24 hours phone support
Usage monitoring apps
% of Australian population covered 98.5%
4G network access
Number of phones SIM Only
Phone Brands
iPhones available
Prepaid and Postpaid phones
Feature phones available

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